NOTE: NVW units doesn't need to be hardwired to obtain the MAC Address The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.Įxcerpt from the Hardware Quick Set Up Guide
Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system. The reset code on new recorders is acquired primarily by using the relevant client software on a computer. This guide is intended for customers to reset their Swann recorder when they have forgotten their password using the Swann Security VMS PC software.Īcquiring the reset code via Swann Security VMS software
NOTE: This guide is for the following recorders : DVR-4480G, 4480RN, 4480V, 4580G, 4580RN, 4580V, 4680, 4680RN, 4680A, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G, 5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, NVR-8580, 8580RN, 8780, 8780RN, NVW-650, 800 NOTE 2: If you are trying to reset the password for your Swann Security account, please proceed to this article instead: Password Reset for Swann Security Account NOTE 3: If you still have access to your Swann recorder via the Swann Security app, please click on this article instead: Recover your Swann Security DVR, NVR, or NVW "Admin" password using the Swann Security app
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